01Choose the right link before you invite the client
For a new enquiry, share your VocalJet profile link: it opens a page with “Send me a voice message.” If you want the client to hear your question first, record and save a prompt, then share that recording’s voice-message link. A profile link starts a new message; a recording link keeps the reply connected to your prompt.
In the accompanying email, name the project and ask one main question. For example: “What needs to change on the website, why does it matter now, and what is already decided?” This is an editable invitation, not a sample customer result. Ask for exact URLs, names and dates in writing.
02Explain what happens on the client’s side
The client opens the link in a browser, allows microphone access and records the answer. Sending asks for a name; email is optional, and a VocalJet account is not required. Keep the request short and offer a written reply if they cannot or prefer not to record.
After the message arrives, review the recording and its transcript. A voice response is open-ended: it does not enforce required project fields. Check the goal, constraints and approver yourself, then send only the unanswered questions. Use the brief template to assemble the confirmed information.
Suggested invitation: “For [project], please explain what needs to change and what is already decided. Use [voice link], or reply in writing if you prefer. Please type exact URLs and dates. I will review the answer and send the remaining questions.” Once the invitation works, use the intake qualification method to decide what to do with the response.